Frequently Asked Questions

PDFOrigin is a comprehensive online platform that provides a wide range of PDF manipulation tools. You can merge, split, compress, convert, edit, and secure PDF documents without installing any software.

Yes, all our basic PDF tools are completely free to use. We also offer premium plans with additional features like batch processing, larger file limits, and priority support.

No account is required for basic usage. You can use all our free tools without signing up. However, creating an account gives you access to additional features and allows you to save your preferences.

We support PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, JPG, PNG, and many other formats. The specific formats depend on the tool you're using.

Simply select the "Merge PDF" tool, upload your PDF files, arrange them in the desired order, and click "Merge". The tool will combine all files into a single PDF document.

Yes, use our "Split PDF" tool to separate your PDF into individual pages. You can choose to split by pages or extract specific page ranges.

Upload your PDF to the "Compress PDF" tool and select your preferred compression level. The tool will reduce file size while maintaining quality.

Absolutely! Use our "Word to PDF" converter to transform your DOC and DOCX files into PDF format while preserving formatting and layout.

Yes, we use bank-level 256-bit SSL encryption to protect your files during upload and processing. All files are automatically deleted from our servers after 24 hours.

No, we don't store your files permanently. Files are temporarily stored during processing and automatically deleted after 24 hours. We never access or view your documents.

Yes, we are ISO27001 certified and follow strict security protocols. Your documents are processed in secure, isolated environments and are never shared with third parties.

Use our "Protect PDF" tool to add password protection to your documents. You can set permissions for printing, copying, and editing.

Free plans include all basic tools with a 50MB file size limit. Premium plans offer larger file limits, batch processing, priority support, and desktop app access.

Yes, you can cancel your subscription at any time without any cancellation fees. Your access will continue until the end of your current billing period.

Yes, we offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact our support team for a full refund.

Yes, Premium and Business plans come with a 14-day free trial. No credit card is required to start your trial.

We support all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience, we recommend using the latest version of your browser.

Free users can upload files up to 50MB. Premium users can upload files up to 500MB, and Business users have unlimited file size limits.

Processing time depends on file size and complexity. Most files are processed within seconds, but larger files may take a few minutes.

Yes, our tools work on all mobile devices through your web browser. We also offer dedicated mobile apps for iOS and Android.